1201 Captain's Court, Towson, Maryland 21286, USA
phone. (410) 499-3334     fax. (410) 494-9447    www.ildcinc.com
         
    Public Sector/Government Training








Government
Private Sector Thinking in the Public Sector

ILDC, Inc. specializes in helping government agencies manage with Private Sector strategies. From entry-level and advanced-training to resource allocation and workload analysis, ILDC, Inc. continues to bridge the gap between the Public and Private Sectors. The ILDC, Inc. Team understands the diverse challenges facing the Public Sector and the need for institutional change. We can help you blend the latest business concepts into a successful customer driven plan that will forge long lasting community/agency relationships.

 
Alignment of Service

Does your organization maximize the delivery of public services? Most local, state, and federal governments do not. In the past, many communities gave local and state governments a "pass" on the delivery of service, and accepted poor performance as a product of government. No longer is this level of performance acceptable in this age of accountability driven government. Let ILDC, Inc. show your organization how to leverage the strengths of "Community Governance" by eliminating "cross agency informational loss" and the response lag associated with it. ILDC, Inc. can help you formulate management initiatives that will help match the service with the need without taxing limited resources.


Service
 

Readiness
Training for Performance

Today's most productive organizations are those that constantly learn new skills by sharpening their training methods and content. Public services training continues to be the cornerstone of public sector effectiveness. As the public sector continues to deal with a wide variety of unique services offered only by public agencies, is your organization drawing on the most dynamic educational resources available? ILDC, Inc. offers an extensive array of skilled professionals who have worked and trained in a variety of government entities. From law enforcement and corrections to fire services and education, the ILDC, Inc. team is able to provide years of expertise focused on the challenges facing your organization.

Variety of Training Services

Time Management
Diversity Training
Knowledge Management
Progressive Discipline
Conflict Management
Emotional Intelligence
Stress Management
Myers-Briggs Training
Performance Management
Cross Cultural Issues
Managing Multiple Priorities
Sexual Harassment
Leadership Development
Using Emergent Design in Training
Basic Supervision
Training-of-Trainers
Mentoring for Success
Management Training
Organizational Effectiveness
Organizational Needs Assessment
Teambuilding


Experience


Group Dynamics
Basic Statistical Analysis
Group Development
Quality Tools
Communication Skills
Strategic Planning
Customer Service
Effective Human Interaction Skills
Program Evaluation
Executive Coaching
Americans with Disabilities Act Training
 
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